Terms of Service

These Terms of Service govern your access to and use of the website at koracreators.co.za, any application, contact, referral or join form submitted through it, and any management services provided by Kora Creators.

By using the site, submitting an application, or accepting management services, you agree to these terms. If you do not agree with them, do not use the site or submit information to us.

If a separate signed management agreement, service agreement, or written engagement letter exists between you and us, that document governs the management relationship. Where it conflicts with these terms, the signed agreement takes priority for the services it covers, and these terms continue to apply to your use of this website.

This agreement is between you, the person using the site or applying for or receiving services, and [REGISTERED ENTITY NAME], trading as Kora Creators. In these terms, "Kora", "we", "us" and "our" mean that entity, and "you" and "your" mean the individual or business using the site or engaging our services.

If you accept these terms on behalf of a company, agency, or another person, you confirm that you are authorised to bind them, and "you" includes them.

Kora Creators is a Cape Town based creator management agency working with creators in South Africa and abroad, with a focus on high-spending audiences in the United States.

Our services can include in-person content direction and shoots with our own crew, gear and locations; positioning and brand development; distribution and growth strategy across platforms such as Instagram, TikTok, X and Reddit; management of subscriber messaging by a trained team briefed on your voice and your boundaries; and posting, scheduling and pricing decisions informed by performance data.

The exact scope of what we do for you, the term, and the commercial terms are agreed with you individually before we start, and are recorded in your management agreement rather than on this page.

Tax, accounting, financial and investment services are not provided by Kora. Where these are arranged as part of your onboarding, they are provided by independent, licensed professionals who contract with you directly and are responsible for their own advice. Kora is not a financial adviser, an accountant, or a tax practitioner, and nothing on this website or provided by us is financial, tax, investment or legal advice.

This website and all of our services are intended for adults only. You must be 18 years of age or older to use this site, submit an application, contact us, or receive services from us.

By using this site or submitting any form on it, you confirm that you are 18 or older. Our application forms require an explicit confirmation of this, and we may ask for proof of age and identity before accepting you.

We do not knowingly deal with anyone under 18. If we learn that an applicant or client is under 18, we will terminate the relationship immediately and delete their information in line with our Privacy Policy.

You are also responsible for making sure that using our services is lawful where you live and that you comply with the terms of every platform you use.

Management is by application only. Submitting an application, booking a call, or speaking with our team does not create a management relationship and does not oblige us to take you on.

We do not accept everyone. We may accept or decline any application at our discretion, and we are not required to give reasons. A management relationship only begins once we have confirmed acceptance in writing and, where applicable, a management agreement has been signed.

Nothing on this website is an offer capable of acceptance, and no price, package, term, timeline or outcome described on the site is binding until it is confirmed with you directly in writing.

We do not guarantee earnings, income, subscriber numbers, follower growth, reach, or any other result. Anyone promising you a number is not being straight with you.

Any figures, screenshots, case studies, testimonials or examples shown on this website, including on our results and home pages, are individual results shown as examples and are not typical. Earnings vary enormously and are never guaranteed.

What we commit to is the process: content direction, distribution and growth work, messaging support, and honest reporting on what is working and what is not. Outcomes depend on many things outside our control, including your own consistency, participation, content, market conditions, and the decisions of third-party platforms.

Timelines mentioned anywhere on this site are observations from past work, not promises. Kora is not a financial adviser and nothing here is financial, tax or investment advice. All business activity carries risk, including the risk of loss.

You are responsible for the accuracy of the information you give us, including your age, identity, location, platform links, earnings history and any other details in your application or during the engagement. You must tell us promptly if anything material changes.

Where we need access to your platform accounts to deliver the services, you are responsible for granting that access lawfully, for making sure the accounts belong to you, and for complying with the terms of those platforms. You must not share credentials for accounts you do not own or are not authorised to share. You may withdraw access at any time, and you accept that doing so may make it impossible for us to continue delivering the services.

You are responsible for supplying content and for turning up to agreed shoots and filming commitments. You confirm that any content, images, media or information you supply to us is yours or properly licensed to you, that every person appearing in it is 18 or older and has consented to its creation and intended use, and that it does not infringe anyone else's rights or break the law.

You are responsible for setting your own boundaries. We will work inside the limits you set, and you should tell us in writing if those limits change. You remain responsible for your own tax, legal and regulatory obligations.

You must not use this website or our services for anything unlawful, to harass anyone, to impersonate anyone, to submit another person's information without their permission, to interfere with the site's operation, or to attempt unauthorised access to any part of it.

The website itself, including the Kora Creators name, logo, text, design, layout and code, belongs to us or our licensors. You may not copy, reproduce, republish or adapt it without our written permission, other than ordinary personal viewing of the site.

Content you supply to us stays yours. As between you and Kora, you keep ownership of your likeness, your existing content, and your brand.

For content that we create, shoot, direct or edit with you as part of the engagement, ownership is set out in your management agreement. Unless that agreement says otherwise, you own the finished creator content produced for your accounts, and we keep ownership of our own underlying systems, frameworks, templates, briefs, strategy documents, internal tooling and know-how, including anything we developed before or outside your engagement.

You grant Kora a non-exclusive, worldwide, royalty-free licence to use, reproduce, adapt, display and distribute your content, name, handle, likeness and results for the purpose of delivering the services during the engagement, and, separately, for our own marketing, portfolio, case studies, social media and advertising. You can withdraw the marketing licence at any time by writing to us, in which case we will stop new marketing use within a reasonable period, though we may not be able to recall material already published or distributed by third parties.

If you do not want your content, likeness or figures used in our marketing at all, tell us in writing before or at the start of the engagement.

Our work depends on platforms we do not own or control, including OnlyFans, Instagram, TikTok, X and Reddit, together with payment processors, banks and other intermediaries.

Those platforms set their own rules and change them without notice. They can restrict, suspend, shadow-ban, deplatform or permanently remove accounts, withhold or delay payouts, change fee structures, change how content is distributed, or change their terms at any time, for their own reasons.

We work in ways designed to reduce the risk of flags and bans, but nobody can promise zero risk on a platform they do not own. We are not responsible for the acts, omissions, policy decisions, outages, algorithm changes, account actions, or payout decisions of any third-party platform, and we are not liable for any loss arising from them.

Your relationship with each platform is between you and that platform, and you remain bound by its terms.

Each of us may receive confidential information from the other, including strategy documents, pricing, commercial terms, performance data, revenue figures, unpublished content, contact lists, internal processes and personal information.

Both of us agree to keep that information confidential, to use it only for the purpose of the engagement, and not to disclose it to anyone else except to team members, contractors and professional advisers who need it and are under equivalent obligations.

This does not apply to information that is already public through no fault of the receiving party, that was already lawfully known, that is independently developed, or that must be disclosed by law, regulation or court order.

These obligations continue after the engagement ends. How we handle personal information is set out separately in our Privacy Policy.

Either of us may end the management relationship in line with the notice period in your management agreement. Where no signed agreement exists, either of us may end it by giving the other reasonable written notice.

We may suspend or terminate immediately, without notice, if you are under 18, if you gave us materially false information, if you breach these terms or your management agreement, if your conduct is unlawful or exposes us or our team to risk, or if a platform action makes it impossible to continue.

You may stop using this website at any time, and we may suspend or withdraw access to the site or any part of it at any time.

On termination: fees and commissions earned up to the termination date remain payable; access we hold to your accounts is withdrawn; and the sections of these terms that are meant to survive, including intellectual property, confidentiality, disclaimers, limitation of liability and governing law, continue to apply.

The website and its content are provided on an "as is" and "as available" basis. We do not warrant that the site will be uninterrupted, error-free, or free of harmful components, or that any information on it is complete or current.

To the fullest extent permitted by law, Kora, its owners, directors, employees and contractors are not liable for indirect, incidental, special, consequential or punitive damages, or for loss of profits, revenue, subscribers, data, goodwill, opportunity or anticipated savings, however caused.

To the fullest extent permitted by law, our total aggregate liability arising out of or in connection with these terms or the services is limited to the total fees you actually paid to us in the three months immediately before the event giving rise to the claim, or, if you have paid us nothing, to ZAR 1,000.

Nothing in these terms excludes or limits liability that cannot lawfully be excluded or limited, including liability for fraud, or any right you may have under the Consumer Protection Act 68 of 2008 or other applicable South African law.

You agree to indemnify us against claims, losses and reasonable costs arising from content or information you supplied to us, from your breach of these terms, or from your breach of a third-party platform's terms or of anyone else's rights.

Information you submit through this website is handled as described in our Privacy Policy, which forms part of these terms. Please read it before submitting an application or contact form.

We may update these terms from time to time. When we do, we will change the date shown on this page. Continued use of the site or the services after a change means the updated terms apply.

Where a change materially affects an active management engagement, we will bring it to your attention directly.

If any part of these terms is found to be unenforceable, the rest continues to apply. A failure to enforce a term is not a waiver of it. You may not transfer your rights under these terms without our written consent; we may transfer ours as part of a reorganisation or sale of the business.

These terms, together with the Privacy Policy and any signed management agreement, are the whole agreement between us on this subject.

These terms and any dispute arising from them or from the services are governed by the laws of the Republic of South Africa.

You and we submit to the non-exclusive jurisdiction of the South African courts. Before starting formal proceedings, both of us agree to try to resolve the dispute in good faith by discussing it directly.

Questions about these terms, including requests about marketing use of your content or about ending an engagement, can be sent to info@koracreative.net, or through the contact form on this website.